Compliance

As "Poacher turned Gamekeeper" I would not put myself in the same house as Hector, but I was recently offered the rare treat (these days) of a day out of the office to visit a client of long standing, the opportunity presenting itself as a number of customer...

Former AMI director Richard Farr has given his backing to new compliance and redress advice service Telos Compliance which launches today.

Paradigm Mortgage Services has today launched a new quarterly compliance newsletter, Target.

Two directors have been censured by the FSA for failing to ensure their firm had appropriate procedures in place to ensure customer received suitable mortgage advice.

The FSA is inviting compliance consultants, who provide services to small regulated firms, to attend one of its interactive Treating Customers Fairly seminars .

Thinc Group has hired The Young Company principal David Young as its head of group compliance.

Brokers are being urged to heed the FSA's recent enforcement actions and ensure they meet regulatory requirements.

It's reassuring for the reputation of the wider industry to see that the FSA are continuing their clampdown on rogue mortgage advisers.

Most mortgage brokers are not using back-office or customer relations management (CRM) systems to manage their business, according to Mortgage Brain.

The big frightening regulatory issue of 2008 has to be treating customers fairly (TCF).