How can IFAs help themselves on TCF?

clock

The big frightening regulatory issue of 2008 has to be treating customers fairly (TCF).

The thing is if you ask many IFAs what this actually means in practice they can’t really tell you. If you ask the compliance consultants, they will tell you to implement a big unwieldy plan (as well as money laundering plans, compliance plans, business continuity plans and all the other business plans they tell you to do), but the reality is that these TCF plans are a sledgehammer to crack a nut and TCF shouldn’t be anything more than good business practice. I personally think you can satisfy most of the FSA requirements on TCF by ensuring all your normal systems and controls are relevant...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers can help cut through the noise for overwhelmed clients

Advisers can help cut through the noise for overwhelmed clients

'In an era marked by information overload, advisers transform uncertainty into clarity'

Ahmed Bawa
clock 07 August 2025 • 4 min read
Native capture: Why it's non-negotiable for modern compliance teams

Native capture: Why it's non-negotiable for modern compliance teams

‘Regulatory reviews require not just the message, but the full story’

David Clee
clock 07 August 2025 • 4 min read
Aviva scraps final additional charge on adviser platform to offer single, transparent fee

Aviva scraps final additional charge on adviser platform to offer single, transparent fee

Move to remove ETI charges aligns with Consumer Duty

Sahar Nazir
clock 06 August 2025 • 2 min read