Keith Richards: Diversity policies must translate to meaningful action

If we are to increase diversity and inclusion in the financial advice profession, it is important to understand where we were, where we are and how much further we still need to go. In 2016, the Financial Conduct Authority (FCA) declared: "Our message is clear: whether you are the regulator or a regulated firm, diversity matters. A diversity of perspectives and thought, when part of an inclusive culture, results in better judgements and decision making in the public interest. It reduces the risk of groupthink and encourages innovation." There is a lack of data on ethnicity, sexual ori...