Advice firms move away from generic platforms as customisation gains momentum

Advisers increasingly favour branded and customised platform models

Sahar Nazir
clock • 2 min read

The number of financial advisers primarily using outsourced third-party platforms without firm branding has declined over the past four years, according to NextWealth Platforms Unpacked.

The latest NextWealth platform research, which surveyed 340 financial advice professionals and conducted 19 in-depth interviews with industry leaders, found that in 2021, 56% of advisers relied on such platforms, but this figure has now fallen to 47% in 2024. This shift reflects a growing preference among advice firms for customised solutions that allow for greater control over client experience without taking on full regulatory responsibility. Mid-sized advice firms—those with between six and 50 advisers—are driving this trend, according to NextWealth, and are increasingly adoptin...

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