Consumer Duty threatens to widen advice gap by 1.5 million

Advisers could already have cut 600,000 clients loose, findings suggest

Jen Frost
clock • 2 min read

Consumer Duty could already have driven advisers to cut off 600,000 clients with hundreds of thousands more set to be shed, The Lang Cat research has found.

In total, the impact of the Consumer Duty regulation could see about 1.5 million clients become non-advised, significantly adding to the advice gap. This is according to The Lang Cat's ‘The Advice Gap 2024' report, released yesterday (3 July). This would be a "significant" addition to the advice gap, The Lang Cat said. Currently, 9% of the population receive advice meaning 91% of people do not. The Lang Cat's findings were based on responses from 219 financial advisers. Source: The Lang Cat At the extreme end, a small proportion of advice firms reported having already cut mor...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers: Are you even taking your own advice?

Advisers: Are you even taking your own advice?

Exploring the expenditure consolidation conversation

Nick Ryan
clock 25 March 2026 • 4 min read
CISI welcomes 76 Certified financial planners

CISI welcomes 76 Certified financial planners

Number of UK CFP professionals continues to rise

Sophia Panayi
clock 24 March 2026 • 1 min read
'Nobody is big enough not to be bought'

'Nobody is big enough not to be bought'

Roderic Rennison on the future of deals in the advice industry

Isabel Baxter
clock 20 March 2026 • 1 min read