Data analysis critical as Consumer Duty annual report deadline looms

Firms of all sizes must complete Consumer Duty report by 31 July

Jenna Brown
clock • 3 min read

Advisory firms putting together their first Consumer Duty report ahead of 31 July must clearly articulate what has changed in their businesses since implementation, delegates heard.

Speaking at the Professional Adviser Management Retreat today (15 May), Sesame Bankhall general counsel and chief risk officer Sarah Batham also said it was important advisory firms analyse and present client data in an intelligent way in their first Consumer Duty governance reports which are due at the end of July.   Batham said Financial Conduct Authority (FCA) report expectations will differ depending on the size of the company, however, she said the annual assessment does apply to all firms with the same 31 July deadline. "You need to start thinking about it now," she said. "It...

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