FSCS pays out £9.5m on 232 claims against failed advice firm

A total of 187 claims are still in progress

Sahar Nazir
clock • 1 min read

The Financial Services Compensation Scheme (FSCS) has paid out just over £9.5m on 232 successful claims against failed firm Portal Financial Services.

The FSCS told Professional Adviser that the financial planning firm had a total of 447 claims, of which 232 were successful and 28 were unsuccessful as of 26 October. A total of 187 claims are still in progress. Portal was declared in default in March and had entered compulsory liquidation on January 18 this year. The FSCS said the majority of the claims were related to pension transfer advice, with a small number related to the British Steel Pension Scheme. Read more: Advice firms dominate FSCS' default list in 2022/23 financial year

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Why good advice relies on asking difficult questions

Why good advice relies on asking difficult questions

Difficult questions a 'core feature' of good advice

Ahmed Bawa
clock 21 November 2025 • 4 min read
Advice firm revenues hit £6bn in 2024 but job numbers fall

Advice firm revenues hit £6bn in 2024 but job numbers fall

Retail investment adviser posts across all firms fell to 37,441

Isabel Baxter
clock 21 November 2025 • 2 min read
Feel Good Friday: Bespoke Advice recertifies B Corp status

Feel Good Friday: Bespoke Advice recertifies B Corp status

First attained the certification in 2023

Professional Adviser
clock 21 November 2025 • 1 min read