Majority cite emotional reasons as motivation to hire a financial adviser

New Morningstar research delves into what attracts people to advice

Sahar Nazir
clock • 1 min read

The majority (60%) of advised clients have cited an emotional reason than a financial reason (40%) for hiring an adviser, according to Morningstar.

A study which was conducted by Morningstar among 312 clients between 2021 and 2022, suggested that there are an increased number of emotional drivers when hiring an adviser. "We found clients hired their adviser not just because they were looking for assistance with a specific financial problem," Morningstar said. The financial services company said clients chose their adviser for numerous reasons—not just to help with a specific financial issue. When finding out reasons for hiring their advisers, the study found that the two most cited reasons given by clients were discomfort ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

How advisers can support clients through market volatility

How advisers can support clients through market volatility

‘Losses simply hurt more than gains feel good’

Sophia Panayi
clock 08 May 2026 • 3 min read
Feel Good Friday: Depledge founder to swim five-mile lake for Manchester homeless charity

Feel Good Friday: Depledge founder to swim five-mile lake for Manchester homeless charity

Raising money for Lifeshare

Professional Adviser
clock 08 May 2026 • 1 min read
Advising UK resident US citizens: A challenge worth embracing

Advising UK resident US citizens: A challenge worth embracing

Cross-border rules create a plethora of pitfalls

Tony Mudd
clock 08 May 2026 • 8 min read