Watch on demand: Consumer Duty Masterclass Day 1

Over three days last month, Professional Adviser was joined by regulatory experts from Bankhall for specialist sessions covering the six principles of the new regulation. In this event, we spoke about the steps you need to take to ensure you are compliant with each principle.  The first session kicked-off with an overview of Consumer Duty, including principle 12, the cross-cutting rules, and a definition of the four outcomes. Our experts looked at product intervention and product governance sourcebook (PROD) and principles for businesses (Prin) rules and explained how you can identify...