Consumer Duty compliance hinges on good use of technology

Dynamic Planner conference speakers discuss the upcoming regulation

Hope William-Smith
clock • 1 min read

Good use of technology will be crucial for advisers in meeting the demands of Consumer Duty, advice chief executives (CEO) agree.

Speaking yesterday (7 February) at Dynamic Planner's ‘The Power of Now' conference, Solomon Capital Holdings CEO Andy Thompson said the UK "does not have the scale to deliver what is required". "We will not meet the demands of Consumer Duty without technology," he warned. Sesame Bankhall Group interim CEO John Cowan added: "Consumer Duty is going to change a lot of things - a lot of change and a lot of opportunity. "Businesses need to have a good hard look at themselves because there are bigger challenges coming down the road. The business model can change, we can reach out with te...

To continue reading this article...

Join Professional Adviser

  • Unlimited access to real-time news, industry insights and market intelligence.
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters.
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection.
  • Members-only access to the editor’s weekly Friday commentary
  • 
 Be the first to hear about our events and awards programmes.

Join

 

Already a Professional Adviser member?

Login

More on Consumer Duty

PA Consumer Duty Masterclass: Join us for the final day!

PA Consumer Duty Masterclass: Join us for the final day!

Last change to join PA's learning event in association with Bankhall

Professional Adviser
clock 22 March 2023 • 1 min read
Consumer Duty: What's causing the most concern for advisers?

Consumer Duty: What's causing the most concern for advisers?

Fulfilling the Duty will initially demand extra commitment

John Moret
clock 22 March 2023 • 3 min read
Consumer Duty work proving difficult for three-in-four advisers

Consumer Duty work proving difficult for three-in-four advisers

The regulator’s implementation date of 31 July is fast approaching

Charlotte Moore
clock 16 March 2023 • 2 min read