Consumer Duty compliance hinges on good use of technology

Speaking yesterday (7 February) at Dynamic Planner's ‘The Power of Now' conference, Solomon Capital Holdings CEO Andy Thompson said the UK "does not have the scale to deliver what is required". "We will not meet the demands of Consumer Duty without technology," he warned. Sesame Bankhall Group interim CEO John Cowan added: "Consumer Duty is going to change a lot of things - a lot of change and a lot of opportunity. "Businesses need to have a good hard look at themselves because there are bigger challenges coming down the road. The business model can change, we can reach out with te...