Boom in demand for advice despite pandemic woes - research

'Increasing costs are a perennial thorn in the side'

Sophie King
clock • 2 min read

Despite difficulties caused by the pandemic, 60% of advisers saw an increase in client numbers over the past year, research by FE fundinfo has found.

In its 2021 financial adviser survey, Thriving through Turmoil, which surveyed 250 advisers, FE fundinfo found 89% of advisers have increased investments in their business. As part of improving their business, 58% invested in new technology, while two-fifths (40%) invested in back-office systems. Just below that (38%) gave more time to staff training, while a quarter (26%) invested in more recruitment. The research also found that 58% of advisers feel more positive about their business outlook compared to the previous year. Advisers have been adapting to the technological opportuni...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Meeting the needs of vulnerable consumers in financial services

Meeting the needs of vulnerable consumers in financial services

'The dynamic nature of vulnerability can make determining who's in scope complicated'

Shriya Patel
clock 14 January 2026 • 4 min read
Ten firms achieved CII Chartered status in second half of 2025

Ten firms achieved CII Chartered status in second half of 2025

Across financial planning and insurance

Jenna Brown
clock 13 January 2026 • 1 min read
FSCS sets £108m budget for 2026/27 as costs fall in real terms

FSCS sets £108m budget for 2026/27 as costs fall in real terms

Compensation scheme plans lower core costs

Sahar Nazir
clock 13 January 2026 • 1 min read