7IM has enhanced its platform by launching a series of updates to help improve the user experience, including the use of electronic signatures.
In a bid to adapt to the ever-changing digital working environment as a result of Covid-19, 7IM has allowed e-signatures and DocuSign signatures to be accepted on its application process. It has also reduced the amount of information needed when making an application.
The platform has also updated its functionalities by launching a new account opening process. The new process will enable three wrappers to be opened with one signature and will include the investment instruction to be applied to all transfers, regulars and other cash received.
7IM managing director of intermediary Verona Kenny (pictured) said: "We are always seeking new and innovative ways to improve the quality of service we can offer to our clients and deliver our vision of providing them with an unrivalled experience.
"These new enhancements will not only improve the application process for users but increase efficiencies across a multitude of other areas, allowing them more time to focus on delivering robust financial advice to their clients, a service that has arguably never been more important."
She added: "The pandemic has impacted almost every aspect of life, our job is to allow our advisers to adapt quickly and efficiently, so that they can play their part in helping people through this extraordinary period and beyond."
More platforms accepting e-signatures
In light of the coronavirus pandemic, several platforms have enabled the use of e-signatures. Earlier this month Transact joined the wave of platforms accepting them. Advisers will need to take a series of steps when using a digital signature provider and will be encouraged to contact their regional Transact adviser support manager. The facility will also be available to users of back-office software moneyinfo's DocuSign equivalent.
In March, Quilter platform Old Mutual Wealth (OMW) started accepting e-signatures to help advisers carry on working with their clients as normal. Then, in August, wrap platform Nucleus enabled e-signatures for new business and client instructions.
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