HL to compensate customer after three-week portfolio transfer takes seven months

Invested in Woodford funds

A transfer that should have been handled in a matter of weeks took seven months.
A transfer that should have been handled in a matter of weeks took seven months.
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Hargreaves Lansdown (HL) has been asked to compensate a customer after a portfolio transfer that should have taken three to four weeks to complete took seven months.

In February 2018 Mr R, as he was referred to by the Financial Ombudsman Service (FOS), tried to transfer his ISA and non-ISA funds, along with some cash holdings, to Hargreaves Lansdown Asset Management....

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