Industry experts say the coronavirus pandemic will change the face of financial advice forever as digital meetings become the “new normal”, but advisers say face-to-face interactions are still crucial.
Advisers have adapted quickly to the government's new rules imposed on 23 March to limit the spread of coronavirus, but foreign secretary Dominic Raab's recent extension to the lockdown has compounded the question - will coronavirus have a lasting impact on the profession? In a Twitter poll on Tuesday (14 April), Boring Money managing director Holly McKay asked advisers what percentage of client meetings will still be done with video calls once the lockdown is over. Out of 134 votes, a third said "40% plus, it's the new normal", compared to just over a fifth who believed adviser life ...
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