Advisers should reach out to more clients during pandemic - the lang cat

Window closing

clock • 2 min read

Advisers have contacted a perhaps surprisingly few number of clients to provide reassurance during the coronavirus pandemic, the langcat’s Mark Locke has revealed.

Locke, communications director at the financial advice consultancy, posted a survey on Twitter asking advisers what proportion of their clients they had provided personal reassurance within the last few weeks. Of the 111 respondents to the unscientific study, half (49%) said they have contacted between 75% and 100% of their clients in this way, a minor 11% said they had reached out to up to 50% of their clients, while a fifth (21%) had contacted up to a quarter of clients. Question for advisers. Over the past few weeks, as a rough percentage, how many of your clients have you person...

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