Three quarters of people still favour face-to-face advice - Openwork

Despite surge in robo-advice

Sophie King
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Robo solutions are becoming increasingly advanced but there is still strong demand for face-to-face advice - Openwork's Claire Limon.
Image:

Robo solutions are becoming increasingly advanced but there is still strong demand for face-to-face advice - Openwork's Claire Limon.

Three-quarters (73%) of people have said they prefer face-to-face advice despite a rise in so-called robo-advice solutions, research by Openwork has found.

The study, which surveyed 1,014 individuals, also revealed 71% of respondents had concerns that robo-advice may not be entirely appropriate for their financial needs. Openwork said the data showed there...

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