Aegon completes final migration of 300,000 Nationwide customers

H1 results published today

Sophie King
clock • 1 min read

Platform and life giant Aegon has migrated the final 300,000 Nationwide customers from its old Cofunds to its newly-made platform.

In its latest results published on Thursday (15 August), Aegon confirmed some £8bn of assets across 300,000 Nationwide customers, who manage their investments via Aegon's Investor Portfolio Service, were migrated onto the firm's new platform in May 2019. In May 2018, Aegon completed the migration of more than 400,000 customers and £37bn of assets from the Cofunds platform to a new, upgraded Aegon Retirement Choices platform. However, it suffered a number of difficulties with the technology switch along the way.  A few months after the move, the company issued an apology to advised Cof...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Platforms

Wesleyan launches 'digital-first' platform for its advisers

Wesleyan launches 'digital-first' platform for its advisers

Powered by SS&C Technologies Holdings

Isabel Baxter
clock 18 June 2025 • 1 min read
PA Awards 2025: Why Aviva came out top for platform success

PA Awards 2025: Why Aviva came out top for platform success

Aviva’s Al Ward on learning from adviser feedback and the push for clarity

Jen Frost
clock 12 June 2025 • 3 min read
Platforms prioritising growth but process efficiency 'must come first'

Platforms prioritising growth but process efficiency 'must come first'

‘Growth without operational readiness carries risk'

Isabel Baxter
clock 29 May 2025 • 2 min read