Advisers spending less than half their time with clients - Nucleus

'Capacity issues'

Sophie King
clock • 2 min read

Six out of seven Nucleus users reckon they spent less than 40% of their time with clients last year, according to a poll undertaken by the adviser platform.

Nucleus's 2019 census, which surveyed more than 250 advisers who have clients on the platform, found about a third of users saying they spend 40% or more of their time on administration - a significant increase on 11% last year. Meanwhile, just one in seven Nucleus users spent more than 40% of their time with clients, down from one in five last year The census also suggested the average adviser looks after 163 clients - a 9% increase year-on-year. Two-thirds of those polled expected this number to rise again in the next year. The firm also discovered that a third of firms turn away at...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Wrap/platforms

Private markets for the mass affluent: How wealth platforms can scale access

Private markets for the mass affluent: How wealth platforms can scale access

‘The opportunity is clear’

Borja Largo
clock 15 October 2025 • 5 min read
AJ Bell Investcentre integrates with Dynamic Planner to ease adviser admin load

AJ Bell Investcentre integrates with Dynamic Planner to ease adviser admin load

Move to alleviate the administrative burden for advisers using its platform

Jenna Brown
clock 14 October 2025 • 2 min read
AJ Bell platform adds DFM comparison tools from Mabel

AJ Bell platform adds DFM comparison tools from Mabel

Partnership follows other recent launches

Jen Frost
clock 30 September 2025 • 2 min read