Money Advice Service launches WhatsApp chat to target younger people

Free online chat

Sophie King
clock • 1 min read

The Money Advice Service has launched a WhatsApp chat to offer guidance through the social media channel.

The chat offers guidance on topics such as debt, pensions and borrowing and was specifically launched to make its guidance more accessible to younger customers. Through Whatsapp, it said, customers can contact someone from the Money Advice Service for free and a lot more quickly. At the beginning of the year, the Money Advice Service became part of the Single Financial Guidance Body, which was rebranded as the Money and Pensions Service in March. Officially launched on 6 April, the body is set to carry out a tour of the UK to hold stakeholder roadshows in 10 locations across the co...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Willingness to pay for financial advice falls as other options open up

Willingness to pay for financial advice falls as other options open up

Perceived need for financial advice has fallen, Boring Money report finds

Isabel Baxter
clock 13 June 2025 • 2 min read
Women in Financial Advice Awards 2025: Complete your entries!

Women in Financial Advice Awards 2025: Complete your entries!

Entry period closes on 20 June

Professional Adviser
clock 12 June 2025 • 1 min read
Robo-advisers 'disrupting' self-directed client segment

Robo-advisers 'disrupting' self-directed client segment

Emotional value of advice still a ‘completely human endeavour’

Isabel Baxter
clock 12 June 2025 • 3 min read