Money Advice Service launches WhatsApp chat to target younger people

Free online chat

Sophie King
clock • 1 min read

The Money Advice Service has launched a WhatsApp chat to offer guidance through the social media channel.

The chat offers guidance on topics such as debt, pensions and borrowing and was specifically launched to make its guidance more accessible to younger customers. Through Whatsapp, it said, customers can contact someone from the Money Advice Service for free and a lot more quickly. At the beginning of the year, the Money Advice Service became part of the Single Financial Guidance Body, which was rebranded as the Money and Pensions Service in March. Officially launched on 6 April, the body is set to carry out a tour of the UK to hold stakeholder roadshows in 10 locations across the co...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Why good advice relies on asking difficult questions

Why good advice relies on asking difficult questions

Difficult questions a 'core feature' of good advice

Ahmed Bawa
clock 21 November 2025 • 4 min read
Advice firm revenues hit £6bn in 2024 but job numbers fall

Advice firm revenues hit £6bn in 2024 but job numbers fall

Retail investment adviser posts across all firms fell to 37,441

Isabel Baxter
clock 21 November 2025 • 2 min read
Feel Good Friday: Castlefield sponsors and takes part in annual sleepout

Feel Good Friday: Castlefield sponsors and takes part in annual sleepout

Event has raised £28,334 so far

Professional Adviser
clock 21 November 2025 • 1 min read