Has Aviva recovered from its re-platforming troubles?

'Prioritising complex, localised issues'

Tom Ellis
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Aviva: “We have made significant progress in resolving the main issues we encountered after replatforming.”
Image:

Aviva: “We have made significant progress in resolving the main issues we encountered after replatforming.”

Aviva had a torrid time with its platform in 2018 after it moved all of its advised business onto fresh technology but, writes Tom Ellis, the platform appears to be on the mend ...

Aviva was in the top three for advised platform flows in 2017 but 2018 served as a big reality check for the platform. Its net sales suffered, dropping from £6.2bn in 2017 to just £3.8bn in 2018 - a year...

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