Adviser frustrated by Elevate communication efforts

Dobson and Hodge adviser Paul Stocks said the data wipe will see almost all of his admin for incomplete business erased, creating at least two days' work for the firm's administrators to duplicate all of the deleted files. Though he said he appreciated platforms and IT systems had to update from time to time, which could cause disruption, he said "the tone [of the email] wasn't sufficiently worded for the hassle it's going to cause us". He said the warning email he received from Elevate had made it sound as though only some of the unfinished business would be deleted, but once he read...