Advisers trusted less than banks but more than fund managers - research

Carmen Reichman
clock

Financial advisers are less trusted by consumers than retail banks but more than fund managers - and their character is the key draw for clients.

The profession was trusted by 28% of 2,000 polled UK consumers while retail banks stood at 32%. Fund managers however, were given a thumbs up by fewer than half of those that said they trust advisers, at 12%. However, PwC's latest report How financial services lost its mojo - and how to regain it, found trust of advisers increased by 6% in the first year since the retail distribution review (RDR), although it claimed the impact of factors such as transparency are "limited". Consumers are more concerned about their adviser's character than the transparency of price and terms and con...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers: Are you even taking your own advice?

Advisers: Are you even taking your own advice?

Exploring the expenditure consolidation conversation

Nick Ryan
clock 25 March 2026 • 4 min read
CISI welcomes 76 Certified financial planners

CISI welcomes 76 Certified financial planners

Number of UK CFP professionals continues to rise

Sophia Panayi
clock 24 March 2026 • 1 min read
'Nobody is big enough not to be bought'

'Nobody is big enough not to be bought'

Roderic Rennison on the future of deals in the advice industry

Isabel Baxter
clock 20 March 2026 • 1 min read