Name and shame worst offending claims firms, says BSA

"The matter is urgent as it is clear that the CMCs operating in the Payment Protection Insurance (PPI) sector are generating by far the most consumer complaints, at 74% of the total," said the mutual trade body. "Worse still, the vast majority of these complaints are made against just 15 to 20 firms out of the 1,000 plus authorised in the financial services category. "The BSA would like to know from the Ministry of Justice whether any of these few firms were amongst the 260 CMCs shut down in the last year. If not, why not?" The names of CMCs with the worst consumer complaints recor...