Policyholders oppose Bupa open referrals as Aon supports 'bold move'

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The vast majority of private medical insurance (PMI) policyholders are against the introduction of open referrals by Bupa, according to research by ComRes.

They felt the process would restrict patient choice while the Federation of Independent Practitioner Organisations (FIPO) also voiced concerns. However, a majority of adults with PMI agreed that insurers should be able to direct their customers to approved consultants if it can be shown their premiums could be kept low. Bupa has defended its policy which is part of a concerted action to reduce costs from private hospitals and practitioners. It said initial phase patients had almost unanimously approved the scheme while it has also been supported by employee benefits consultancy Aon...

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