Aviva pays 95% of CI claims

In total it paid 1,534 CI claims worth more than £136m at an average of £89,000 (up from £79,000 in 2009). The proportion of CI claims paid (94.7%) is its highest to date and up 4% from the previous year. Non-disclosure accounted for 1.6% of total claims declined, compared to 2% in 2009, with 3.7% rejected for not meeting the conditions, down from 6%. Cancer remains the most common cause of claims at 68%, followed by heart attack (9%), stroke (7%) and multiple sclerosis (6%). In addition to CI claims, the company also paid out a further £272 million in life insurance. The pro...