Towry: Uncompetitive firms should review T&C

The FSA has said it wants to see firms operating "robust training and competence schemes" and individuals demonstrating "good standards of ethical behaviour". But Ian Howatson, head of learning and development at Towry, says good T&C is a way to boost business and not a regulatory burden. "The truth is unethical businesses fail in the long term," Howatson told a CII meeting this morning. "If you do not have a competitive business at the moment, looking at your T&C programme is a good place to start to change that." A competitive business is a "natural by-product" of strong T&C, ...