FSA finds no case for giving consumers more responsibility

The FSA asked for feedback on the issue but says "in the absence of wider agreement" it has decided to stick with its original guidelines. As outlined in the Financial Services and Markets Act 2000, the FSA is obliged to consider the role a consumer may have played in any questionable sale, but some felt responsibility was unbalanced against firms. Last year, the FSA sought to gauge opinion from the industry and consumer bodies on whether it should establish what it called an "appropriate balance of responsibility" between consumers and firms in the sale of financial services produ...