Growth rethink: Tech, talent and consolidation drive change in financial planning

Professional Adviser talks to four firms about how they’re rethinking growth

Sahar Nazir
clock • 3 min read

Financial advice firms across the UK are under growing pressure to scale, whether to improve profitability, meet regulatory demands, or broaden access to advice. But while consolidation is reshaping the landscape, firms say acquisitions alone are not enough. Technology, adviser recruitment, and new service models are playing increasingly central roles in how businesses plan their next stage of growth.

Technology and productivity gains For many, scaling comes down to making advisers more productive. Benchmark Capital CEO Ed Dymott tells PA that the firm is seeing record numbers of new advisers join its network, but capacity is the real challenge. "The major focus now is to create capacity through improved adviser productivity – achieved by clearer client segmentation and through continued investment in technology," he explains. Benchmark now employs more than 100 technologists building adviser-facing tools, including new digital channels, mobile apps, and data and artificial intellig...

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