In the first of PA's new Millennial Money video series, where experts dissect the money issues that matter most to millennials and those who advise them, Ian McKenna argues firms that ignore young clients are "subconsciously closing down".
Although the F&TRC director's fellow panellists - Dunstan Thomas director of retirement Adrian Boulding and Money Honey financial adviser Jane Hodges - do not go as far in their opinions, they agree with McKenna technology is crucial to the longevity of businesses. In discussion with PA's Hannah Godfrey, the panellists suggest even something as simple as a virtual experience over Skype - as Hodges offers through her advice business - or merely an introductory piece of tech to get millennials thinking about their finances can be important drivers in attracting younger clients. 'Saleabi...
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