Integrated tech already available in adviser world
Access to EISs, VCTs and AIM-listed companies
'Vast majority' do not find value in advice process
Retirement planning a 'focal point'
Using IBM's 'Watson' AI technology
Clunky, outdated systems can mean clunky, outdated service
Aviva had outsourced administration of client money
£207bn out of £386bn affected by acquisitions and re-platforming