Regulation

Thousands of miles, hundreds of advisers, one word repeated

Advisers are once again being lined up to take the blame

A project management checklist for advisers

'Complaints handling is being scrutinised on a global scale'

The Financial Conduct Authority (FCA) has published a paper clarifying its stance on how advisers will be held liable when dealing with insistent clients.

Lessons from across the pond

The Financial Services Compensation Scheme (FSCS) is considering how it can introduce 'risk' as a metric upon which to base the calculation of its levy on firms.

Professional adviser body the Personal Finance Society (PFS) has called for the introduction of a product levy to help reduce the regulatory cost for advisers.

Adviser network Personal Touch has almost halved the amount of money it has set aside for settling complaints after paying out more than £256,000 in the last year.

The financial regulator may have raised hopes of lower FSCS levies under its latest capital adequacy proposals, but advisers say there is a simpler way...