The best communication strategy for advisers to keep clients happy is to contact them 11 times a year, according to a survey which tracked client satisfaction.
Wealth manager the Beaufort group has poached Sanlam head of partnerships Oliver Couchman to head its distribution team.
The Financial Services Compensation Scheme (FSCS) is considering how it can introduce 'risk' as a metric upon which to base the calculation of its levy on firms.
Old Mutual Wealth has hired Jane Goodland from Towers Watson to head its responsible business efforts.
Professional Adviser's sister title Investment Week is pleased to announce the shortlisted candidates for the final category at the 2015 Fund Manager of the Year Awards.
Adviser network Personal Touch has almost halved the amount of money it has set aside for settling complaints after paying out more than £256,000 in the last year.
A handful of the UK's largest financial advice firms have decided to distinguish their businesses from rivals' by publishing their fees on their company websites.
Early financial advice essential in pension freedom divorce