Regulation

Fewer than one in ten of those with pension queries following the roll-out of the retirement 'freedoms' on 6 April were looking to withdraw their savings in full, research suggests.

Fears pension providers will struggle under huge inflows of customer requests come 6 April are "well-founded" as too little has been done to address communication processes, according to PwC.

Friends Life will refer new clients who seek retirement advice to national advice firm Foster Denovo under a new deal agreed between the two firms.

A capacity crunch among providers trying to process requests to access to their pension pots is the biggest threat to the pension freedoms in the short term and risks creating disillusionment among consumers, The Pension Advisory Service (TPAS) chief...

The Money Advice Service (MAS) directory of retirement advisers will shortly include a display of adviser fees and charges to help consumers compare and contrast, following a delay, its chief executive Caroline Rookes has said.

The government is being urged to ban defined benefit to (DB) to defined contribution (DC) pension transfers to minimise "complexity and confusion" once the 6 April retirement 'freedoms' are rolled out.

Restricted advice network giant Sesame witnessed a near-30% fall in new complaints in the second half of last year, as customer gripes related to banking and credit cards rose.

The information watchdog is to investigate claims pension data is being sold to fraudsters and cold-callers for as little at 5p without consent, according to reports.

The regulator is to investigate claims that some retirees who use pensions freedom to access their savings will be hit with ‘rip-off' charges, according to the Daily Telegraph.

Annuitants drawing an income from small retirement funds are most likely to sell their contracts, among those in favour of proposals permitting them to do so, according to research.