Sesame complaints drop 30% as bank grievances rise

Scott Sinclair

Restricted advice network giant Sesame witnessed a near-30% fall in new complaints in the second half of last year, as customer gripes related to banking and credit cards rose.

The Friends Life-owned business reported 1,025 complaints between July 2014 and January 2015 to the Financial Conduct Authority (FCA), against a total of 1,446 in the previous six months. Most c...

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