'I remain pessimistic about how quickly things will improve.'
'Consumer Duty may not the cure-all that FCA would like to see'
Firms could give guidance without straying into regulated advice
Aims to improve trust in sustainable investment products
Levy for 2022/23 to remain at forecast £625m
Guidance to help firms carry out Consumer Duty in a practical way
Introduction of three mutually exclusive fund labels
‘Our customers deserve better,’ says Zahida Manzoor
Consumer Duty may override 'confines of contractual relationship'
Paper raises difficult questions for the regulator