FCA released two reports to mark the third birthday of Consumer Duty
'We shouldn't solve one problem by creating another'
'September is a starting point, not the finish line'
Targeted elderly individuals and amassed 115 victims
‘Dispiriting’ figure suggests public knowledge gap on fraud reporting
The direction of travel is clear
Firms that the FSCS has confirmed as failed since the start of 2023
As AI becomes embedded in FS governance can no longer be treated as an afterthought
‘Firms would be either a principal or secondary manufacturer’