Health, life events and financial resilience play a factor
'I remain pessimistic about how quickly things will improve.'
'Consumer Duty may not the cure-all that FCA would like to see'
Firms could give guidance without straying into regulated advice
Aims to improve trust in sustainable investment products
Levy for 2022/23 to remain at forecast £625m
Guidance to help firms carry out Consumer Duty in a practical way
Introduction of three mutually exclusive fund labels
‘Our customers deserve better,’ says Zahida Manzoor
Consumer Duty may override 'confines of contractual relationship'