Protection

The head of operations at the Financial Ombudsman Service has left amid concerns of high staff turnover at the organisation, which is now seeking a replacement for the £140,000 a year role.

The Finance & Technology Research Centre (F&TRC) Protection Forum is to report on the benchmarking of provider's protection retention systems in December.

A qualification for advisers in the health and protection insurance sector has been launched by the Chartered Insurance Institute (CII).

Almost two-thirds (63%) of small, family-run businesses would not survive the loss of a key member of staff, according to Scottish Widows.

The Financial Services Authority (FSA) has fined an insurance broker £195,117 for insurance fraud and banned him from carrying on regulated financial services.

The NHS faces a crisis of care for older people, is not caring for the elderly as well it should, and the situation is worsening, NHS employers have heard.

Families are focusing on protection, even as they cut back on non-essentials, Aviva has found.

Half of insurers are now offering some form of HIV Life Assurance, up from 35% last year, according to medical financial advisers Unusual Risks.

Aviva has said 384 jobs in its Bristol office are at risk due to a simplification of its life business.

A marked change in consumer awareness is causing consumers to take an "austere" self-assessment of protection needs, Swiss Re has said.