Overhaul outdated protection claims processes - Report

Life and Disability Claims: Strategies for a Technology-Enabled World, produced jointly by independent Claims and Underwriting specialist Karin Lloyd and SelectX, said pressures from consumers, regulators, and modern business, mean insurers need to improve in service, consistency of both process and data and better risk management. It concludes that smart application of technology to the claims process can address many of the issues challenging insurers, including costs, speed and quality of service, brand enhancement, regulatory compliance and the need for data for deeper understanding ...