'The trouble with resolutions is you’re supposed to keep them'
'There is a lot to watch in the year ahead'
Gaps, Price and Value, CIP/CRP
'Unlocks the potential for iterative improvement'
'Most firms are now heading in the right direction with their vulnerability processes'
Important to consistently evaluate your tools for value and gaps
'Opportunity for advisers to focus on a new approach to later life financial and tax planning'
'Don't lecture or school younger clients. Advisers should be able to listen and guide'