Beyond the numbers: Understanding clients' emotional journey into retirement

Advisers who've guided countless clients into their retirements will be aware that the shift from a pattern of work and saving to leisure and spending can be difficult and in some cases unsettling. Having recently carried out in-depth interviews with people who've started accessing their savings or who are at an early stage of retirement planning, I was struck by the range of emotions and psychology at play. The discussions formed part of a study on a group we've termed the ‘DC pioneers' – the growing cohort of people now approaching retirement that are relying on defined contribution...