Why consistency is key to ensure auditable AI outputs in advice

There is a conversation happening inside many advice firms I speak to at the moment. Rather than being led by the board, the compliance team or the chief technology officer, that conversation is happening adviser by adviser, discreetly, across likely many desks in the business. It goes like this: Advisers are being asked to serve more clients, more efficiently, at a time when demand is rising and margins are tight. Artificial intelligence is the obvious place to look for leverage, and so they are using it. For things such as summaries of lengthy research reports, client recommendat...