Axa Wealth Services (Axa) was today fined £1.8m for giving poor investment advice to elderly and inexperienced customers, even though only 82 people complained. So what went wrong?

An adviser has hit out about the lack of understanding surrounding the value of advice post-Retail Distribution Review (RDR), claiming that the regulator should have done more to inform people.

The Financial Conduct Authority (FCA) has fined Axa Wealth Services £1.8m for failing to ensure it gave suitable investment advice to its customers.

Advisers are typically very good at doing their 35 hours of continuing professional development (CPD) or more but they are struggling to stay on top of recording it, according to the Chartered Insurance Institute (CII).

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Zurich has appointed a new leadership team for its board following last month's resignation of Josef Ackermann over the death of the company's chief financial officer Pierre Wauthier.

The Financial Ombudsman Service (FOS) has said it welcomes a regulatory review into how "major" financial institutions handle complaints, but warned it first needed to look at the barriers to complaining.

The Financial Services Compensation Scheme (FSCS) is in discussions with major financial services firms to display its logo in their TV adverts as part of its awareness campaign.

Martin Wheatley, the chief executive of the Financial Conduct Authority (FCA), has said he wants the regulator's legacy to reflect that it ensured wrongdoers "faced the full consequences" of their actions.

Martin Wheatley, the chief executive of the Financial Conduct Authority (FCA), has admitted to concerns about some of the effects the Retail Distribution Review (RDR) has had on the adviser community, and said the regulator will look into the reduction...