Interview

Legal & General's senior operations manager for claims and medical underwriting is keen to improve consumer awareness and understanding of his industry, as he tells Lucy Quinton.

As deputy director general of Aifa, there is no one more in touch with IFAs than Fay Goddard . She tells Johanna Gornitzki exactly what needs to be done to reign the adviser community in.

Full disclosure

Determined to set the wheels in motion for an uprising to drastically change consumer perception of the industry, Otto Thoresen tells Lucy Quinton his plan of action

Standard Life has had a busy year and enjoyed real success with its SIPP product. Trevor Matthews talks to Helen Morrissey about his plans going forward and says he remains optimistic for the future of the industry

Having worked in Swiss Re's claims division for nearly 20 years, Karin Lloyd tells Johanna Gornitzki what it is like to finally be working for herself

John Bearman, chief investment officer of Santander Asset Management talks to Helen Morrissey about the importance of building a strong team

With a focus on providing doctors in the UK and abroad with a dedicated service, Dominic Howard speaks to Lucy Quinton about his determination to take a good idea to the next level

With the media spotlight focusing on the more controversial practices within the insurance industry, Nick Starling tells Johanna Gornitzki of his plans to steer it in the right direction

With the protection gap a signal of the public's disenchantment with the insurance industry, Nigel Bradshaw , managing director of RedMayne Consulting, tells Lucy Quinton of his plan of action