Known for her review of support for British Steel Pension Scheme members
Anthony Arter honoured for services to the pensions industry and charity
Complainant asked for advice after losing online pension access
Arter shares a look at how he works for Ombuds Day 2022
Arter says last year was successful despite challenges of Covid-19
Nominated in 3 categories
Transfers most complained about
£5m lost to fraud between February and June