TCF

Firms are not doing enough to ensure their appointed representatives (ARs) are treating customers fairly (TCF) in mortgage, investment and insurance sales, the FSA says.

Private client seminars will be vital to enhance client value in the post-RDR world, the founder of online adviser forum IFA Life says.

A database containing the views of thousands of consumers on what they expect from their financial adviser is set to be made available to UK IFAs.

The Association of Mortgage Intermediaries (AMI) and the Association of Finance Brokers (AFB) will each be hosting a series of seminars at this week's Mortgage Business Expo in London.

The Association of Mortgage Intermediaries (AMI) has hit out at the FSA's current TCF proposals branding them 'too ambiguous".

The FSA will hold surgeries in Scotland for small firms in December.

Firms must act on treating customers fairly (TCF) before they suffer from a rising tide of consumer activism, says the FSA.

Commission may never be compatible with treating customers fairly (TCF), the Financial Services Consumer Panel (FSCP) warns.

Firms must speed up Treating Customers Fairly (TCF) improvements if they are to meet next year's deadlines particularly in investment and post life insurance areas, the FSA warns.

FSA chief executive Hector Sants used a recent speech on IFA reward schemes to take a swipe at commission-based remuneration, according to law firm CMS Cameron McKenna.