TCF

The Association of IFAs (AIFA) is set to lobby the FSA to introduce as standard a ‘sunset' clause in all its policies to ensure their value and impact is reviewed adequately.

Lighthouse Group will roll out an advice service to support advisers on complex pension issues.

The UK's protection industry appears to have lost its way in recent years, so now more than ever before, with the economy struggling to get back on its feet, is the time for a turn around. Peter Carvill talks to John Pollock.

AXA Winterthur Wealth Management has launched a TCF toolkit, including the option for IFAs to earn star awards for customer service.

Former Pointon York CEO, Christine Hallett, has revealed details of her latest venture in the pensions market.

In light of ever-changing customer needs and expectations, firms are constantly evolving TCF practices. Customer service specialist Derek Bishop explains how businesses can live up to TCF regulations.

As recession forces employers to make cost savings where possible, Peter Lauris advises how intermediaries can ensure healthcare benefits survive.

The Personal Finance Society (PFS) is joining forces with compliance experts The Consulting Consortium to launch two new web-based tools to help advisers meet TCF requirements.

The FSA's director of treating customers fairly (TCF), Sarah Wilson, is stepping down, as the regulator starts visiting firms to ensure they are implementing the principles.

Popular directory provider 118 118 is using unreliable websites to source "financial advice" it then passes on to consumers using its 'Ask Us Anything' service, an IFAonline investigation has uncovered.