PFS launches online TCF tools

The Small Firms TCF Frameworker is a self-assessment tool, based on the FSA's six desirable outcomes for customers. It enables a firm to assess its risks and signpost areas needing further work. The software will help firms ensure their underlying evidence is robust in the key areas and TCF policies and procedures are in place with staff trained to deliver. The second tool - The TCF Immersive Learning Simulation - challenges learners to develop their understanding of TCF, assess the implications in their daily work, and encourages them to make sound decisions within a safe virtual environ...