The Prudential has written to 39,000 customers saying it valued their pensions incorrectly.
Andy Curran, former intermediated distribution director at Prudential, is to join Aviva as UK Life retail and partnerships director.
Prudential's two main retirement product businesses have increased profits this year, following a poor year for Prudential Annuities in 2009.
Prudential's Gerry Brown looks at how married couples can limit the IHT beneficiaries have to pay.
Prudential chief executive Tidjane Thiam is likely to receive his full bonus this year in a move which could prove controversial with shareholders still upset over the cost of his failed bid for AIA.
Prudential has reported UK new retail business profits of £257m, up 15% on last year.
Barry O'Dwyer, Prudential UK deputy CEO, said he expects the post-RDR mass market advice gap to be filled by online personalised recommendations, like those used by web retailer Amazon.
This month, Vince Smith-Hughes talks to Helen Morrissey about the role asset-backed annuities can play in a retirement planning portfolio
Members of Prudential's defined benefit scheme had their challenge over the legality of discretionary benefit increases to the High Court heard in the past few weeks.
More than one in five people retiring this year will still have debts according to the Prudential Class of 2011 study.