FSA

The Financial Services Authority has published a practice guide on lifetime mortgages with examples of good and poor practice it has observed within firms.

The Financial Services Authority is to investigate additional firms in a new phase of work designed to improve sales standards in the payment protection insurance market.

The Financial Services Authority is proposing to make changes to the enforcement and decision making sections of its handbook, claiming it will make the material shorter and simpler.

IFAs wanting to move to a fee-based business model are often told they should segment their client base and concentrate on those clients who are likely to be most profitable.

Small directly authorised mortgage firms need more support from the Financial Services Authority and other large players to stop them falling short of the desired regulatory outcomes, says Sesame.

Only one third of firms giving mortgage advice have robust processes in place to provide customers with suitable advice, according to a report by the Financial Services Authority.

The Council of Mortgage Lenders has criticised the Financial Services Authority for its lack of clarification over the responsibilities of and relationship between providers and distributors.

Regulation and customer-focussed initiatives are at the forefront of financial services firms' agendas in 2007, according to Clearconcepts' financial services discussion club.

The majority of IFAs do not think the Financial Services Authority is treating the industry fairly, according to the latest IFAonline industry straw poll.

The article published on IFAonline on 20th November contains some misconceptions about the Citizens Advice Bureau (CAB)/IFA pro-bono projects to which we would like to respond to.