FOS

The IFA industry has been abuzz this week following a BBC Money Watch programme highlighting the plight of thousands of customers mis-sold a ‘Balanced' fund by Barclays ‘salespeople'.

Half of private medical and dental insurance complaints received by the Financial Ombudsman Service (FOS) have been upheld in the first quarter of the year.

The Lighthouse Group has appointed Roger Sanders OBE as managing director of its employee benefits division.

The maximum award the financial Ombudsman (FOS) could order firms to pay in client redress may double to £200,000, a City law firm suggests.

Banks are forcing victims of payment protection insurance (PPI) mis-selling to take their claim to the Financial Ombudsman Service (FOS), when they could resolve the disputes immediately.

The Financial Ombudsman Service (FOS) has highlighted examples of bad protection advice from complaints referred to it during the recession.

Private medical insurance (PMI) complaints to the Financial Ombudsman Service (FOS) increased by 27% last year.

The number of unresolved complaints against IFAs referred to the Financial Ombudsman Service (FOS) fell 1% last year, compared to a 2% rise in disputes against banks.

The FSA's immunity from civil action under conduct of business legislation is fuelling poor regulation and failure in the financial services industry, says an IFA support group.

In the run up to the election, there are changes on the horizon for regulating insurance, particularly in the area of consumer protection.